Auckland-Hamilton-Rotorua-Taupo-Auckland

Despite booking and prepaying months before we were given a very old car (HDS 863) in poor condition, the only one available. With one bald tyre, worn windscreen wipers and a loose front spoiler we consider it to have been unroadworthy. The air conditioning didn't work properly either. At least it didn't break down. We complained to Mint Rentals who agreed to top up the fuel tank at no cost to us as we had problems with the nearest pump. We were told this car was the best we could expect at peak season for a budget price but the cheaper car we had just hired in South Island was so much better.

No problems.

After hour shuttle drivers had no idea to pick us up. We called 4x and drivers even refused to take us! After 2 hours we finally found a after hour driver who would drive us!

Mint was very helpful.

Very good service, friendly and welcoming staff. I was just a bit disappointed on the vehicle condition (appearance). But I had no issues with it. So no big deal.

Shuttle appears to pick you up after calling. It takes about 15 minutes for the shuttle to arrive at the pickup location. It was very affordable rental and the car was in decent shape for a high mileage vehicle.