Rental Experience

Overall service is excellent. We have rented from East Coast several times. The staff is very professional and has a great attitude. They pick us up at the airport.

Satisfied! Although the rental location was not within the airport, they sent a shuttle immediately after I called the QEEQ website. The car was in good condition, and the service was attentive. I will rent from them again next time.

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

The car was a bit worse for wear. Very high mileage on the engine, and it made an awful grinding sound through the first 3 gears. It was fine for the trip. Customer service with ECCR was great though. No complaints there.

Always my #1 source for car rentals around the world.

For a change, i have rented car from East Coast car rental for the first time. It all was very smooth. Price was excellent to be honest. Car was in very good shape with no problem. One important issue for me also was that hiring car from Sydney while driving out of Sydney finds me to use short segment of toll roads, and compared with some other companies, who overcharge admin fee to sort this out, EastCoast charges only 3 Aud plus fee for the use of toll road, which is far superior to some hefty fees charged by other companies. Also, service desk sorted my rental within just few minutes on arrival, and similarly the check off on departure was more than smooth, it took close to no time. So overall, very happy with my first experience.