Highway 1

A very good car rental company

The drop-off location wasn't specified clearly. The return in Las Vegas was on the fifth floor of a hotel parking lot. The instructions only provided an address, which was a hotel. Without reading other people's reviews, it's impossible to find! Unless you inquire in advance, but who would think the pick-up spot is a yard, and the drop-off would be in such a strange place?! I needed to return the car by 5 PM, arrived at the designated spot by 4:30 PM, but didn't finish until 5:30 PM! If there's a late return fee, I'll need to deal with you guys again!

It took over two hours to queue up for the car after completing the paperwork. The first time, the staff even gave us the wrong car, but luckily the guard stopped us. The most unsatisfactory part was the fees: toll service fees and roadside assistance fees added up to over 300 dollars. Actually, rentalcars.com already provided roadside assistance insurance, dollar rental is just being a rip-off!

Arrived at night with no queue, service attitude was mediocre, there was upselling.

Good