Melbourne City, Melbourne-Great Ocean Road, Melbourne-Sydney, Sydney City

When picking up the car, I was told that there were no Corolla hatchbacks available, and I was given a Kia Cerato instead. However, when I went to the parking lot with the key, I saw several Corolla hatchbacks that I had booked on the ZUZUCHE website. When I asked the Hertz staff to switch, I was told those Corollas were all reserved. Are customers booking through the ZUZUCHE website treated differently than those booking directly with Hertz? I don't want to rent a car this way again!

The car was in great condition and the process of picking up and returning the car was very convenient. I will rent from you again when traveling abroad.

Very professional, complete insurance coverage. Will choose again next time.

Very satisfied with the service. The vehicle had an issue on the last day, but the resolution was satisfactory as well.

The staff were friendly and approachable, and helped us eagerly with our questions.