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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8363249303
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8363249303
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Reviewed: Fri, Jun 8, 2018
About Europcar: 4.0 /10
The staff had a poor attitude. I originally booked to pick up the car at 9 am, arrived an hour and ten minutes early, and was told I had to switch cars if I wanted to rent right away, which would cost an extra 35 euros per day. The final cost nearly doubled the original booking. After completing the paperwork, the staff just handed over the keys without telling me the car number or where it was parked. One key corresponds to one car, so why can't they just provide the license plate number? Instead, I had to wander around the parking lot trying the keys in different cars. Italians are really disappointing.

Relevant Reviews on Europcar MILAN MALPENSA AIRPORT T1

Violet Haggai

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Reviewed: Tue, May 21, 2024
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Wright Beaufort

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Reviewed: Tue, Oct 15, 2019
“Milan-Venice-Florence-Milan”
About Europcar: 10.0 /10
Rental process was quick and return was easy, but there was an additional €20 refueling service fee on top of the fuel cost as the car wasn't returned full
About QEEQ: 10.0 /10

Harriet Finn

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Reviewed: Wed, Mar 27, 2019
“Milan - Florence - Venice - Lugano, Switzerland - Turin - Milan.”
About Europcar: 2.0 /10
When I got there to pick up the car, they told me they didn't accept the translated version of the Chinese driver's license. After negotiating for two hours without any results, Zuzuche urgently helped me book another car. I am currently negotiating this issue with Zuzuche after returning home.
About QEEQ: 10.0 /10

Kerr Adelaide

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Reviewed: Wed, Jan 9, 2019
“Terrible”
About Europcar: 2.0 /10
Terrible! I emphasized many times that I didn't need insurance since I had already bought it in my home country! They still insisted that because I was under 25, I had to buy an additional young driver insurance! The communication was difficult as everything was in Italian! Even though I showed them the entire policy from the rental platform stating I didn't need insurance, they forced it on me! When I contacted the rental platform later, I found out I was forced into buying it. What was the point of purchasing the insurance back home? Just to waste money? They even switched my car.

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Compact | Skoda Kamiq or similar
Reviewed: Mon, Aug 21, 2023
“Book from QEEQ its better and cheaper”
About Europcar: 7.0 /10
They asked me again about insurance, which i already have from Qeeq AXA
About QEEQ: 10.0 /10
Thank you QEEQ for the good price of the car ,,,

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