San Francisco, Highway 1, Los Angeles, Las Vegas, Palm Springs, San Diego, Los Angeles

The counter instructions were unclear. Strongly recommend adding Chinese service.

The wait time for picking up the car was quite long. I was charged a high fuel service fee of $40 for not refueling the car before returning it.

The service was really good, and returning the car in a different location was very convenient. The staff was very nice.

When we picked up the car in San Francisco, we waited in line for half an hour, and there was no self-service option, which is not as good as Alamo. The receptionist, who seemed to be Chinese, spoke English the entire time and was very polite with a constant smile, but we felt he was a bit deceitful. Despite having already purchased full coverage insurance from the rental website, he forced us to buy an additional $50 insurance without explaining it properly. He simply mentioned that if anything happens, we could call this number for assistance, and we agreed. He then presented us with a bill that was $52 more than our reservation. We almost fell for it. When I asked for clarification, he finally backed down. We even showed him our reservation which clearly stated in English that we already had all the necessary insurance and didn't need any extra coverage.

Very nice vehicle. Convertable mini beetle that was comfortable and great to drive. Pick up and drop off was a breeze.

Very easy to book and provide the best prices by far.