Phuket, Patong Night Market

First time driving abroad, the customer service was very patient and guided me, helping me quickly familiarize myself with the vehicle, traffic rules, and other information.

Quick pick-up and drop-off

English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night

My booking was cancelled when I arrived. It took them more than 30 minutes to find the original booking. Nevertheless the staff at the counter was friendly and helpful. Drop off was too long I had to wait 15 minutes in the car and I had to call them 3 times

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.