Billings-Yellowstone-Grand Teton-Salt Lake City

Poor car condition and unreasonable price.

I mistakenly thought my order included a GPS (it did not). I asked for a GPS, and they gave me one without explaining that it would incur an extra charge or the cost. I only found out that I was charged over $60 for the GPS when I checked my credit card statement after returning home.

Very satisfied

Satisfied

We arrived at the airport in the evening and found the car had issues. When we returned to the service desk to exchange the car, they said there were no cars of the same level available and asked us to come back the next day. We disagreed and after some negotiation, they finally gave us a replacement, which was quite good.