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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9651893263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9651893263
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Reviewed: Sun, Jul 16, 2023
About Dollar: 2.0 /10
During broad daylight, there were only two staff members handling the procedures. It took over an hour of waiting in line for my turn. They started pushing various insurance plans, but as I had already purchased comprehensive insurance from Zuzuche and additional insurance from Ping An, I politely declined. The staff member immediately became unfriendly and angrily lectured me, saying that I should just say: 'Nothing' in the future. After the rental ended, I received an unexplained charge a few days later. I'm currently in communication with Zuzuche about this. I advise everyone to avoid this company if possible!

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Jonathan Sawyer

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Reviewed: Fri, Jun 28, 2024
About Dollar: 2.0 /10
They immediately tried to upsell me to a 7-seater Pathfinder. Initially, I thought it was a free upgrade because the rental car website mentioned this model as part of the same group. Later, they persistently pushed for trailer insurance. Due to language barriers, I ended up paying a $500 upgrade fee. I realized the mistake when I got to the parking lot and went back to resolve it. After complaining to the car rental customer service, they reluctantly canceled the upgrade charges.
About QEEQ: 10.0 /10

Elroy Violet

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Reviewed: Thu, Jun 27, 2024
About Dollar: 10.0 /10
Good
About QEEQ: 10.0 /10

Antonia Susanna

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Reviewed: Thu, Jun 30, 2022
About Dollar: 8.0 /10
Late-night flight, smooth car pickup process at the airport
About QEEQ: 10.0 /10

Steven Bush

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Reviewed: Sun, Jan 1, 2017
“Long and Tiring Western Route”
About Dollar: 8.0 /10
Easy to find, fast service, but they do push for insurance
About QEEQ: 10.0 /10

Blair Ramsden

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Reviewed: Mon, Feb 15, 2016
About Dollar: 2.0 /10
I booked a Ford Focus but was told it wasn't available. They should have upgraded for free, but they were unwilling to do so and forced me to buy optional insurance. I mentioned I had already prepaid, but because the receipt was in Chinese, Dollar Car Rental didn't acknowledge it. Unable to communicate effectively, I had to opt for a much smaller car. Very unsatisfied with the service.

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