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Live chat Email us Service Code: 5305734356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5305734356
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South Island, New Zealand

Reviewed: Mon, Dec 3, 2018
About Budget: 2.0 /10
(1) On November 26, 2018, when returning the car at the airport, BUDGET was understaffed and I had to wait for over 30 minutes. (2) When I returned the car on November 26, I informed the BUDGET staff about a minor scratch on the left side of the vehicle, and they said it was fine. However, on November 27, 2018, 5280.58 NZD was deducted from my credit card. After subtracting the rental balance of 818.01 NZD payable at the BUDGET counter at the New Zealand airport, I don't understand what the remaining 4462.57 NZD was for. Was it a penalty for the scratch? The charges were completely unclear. It felt like robbery. I never want to rent from BUDGET again. (3) There were too many entrances to the return car park, and there was no clear map. It was easy to make mistakes and have accidents. I entered the wrong parking lot and was forced to pay a 10 NZD parking fee.

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Penelope Charley

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Reviewed: Sat, Apr 6, 2024
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Avis and Budget are part of the same group, so we were assisted by an Avis representative. He was very polite, and the paperwork was processed quickly. Self-pickup of the car was very convenient.
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Flora Bess

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About QEEQ: 10.0 /10

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