Wubate Outlets

Over two hours long wait at a stuffy hot waiting room in LaGuardia. No compensation, not even sorry for the long wait. Waisted half a day of our trip.

Very satisfied, the staff were very enthusiastic. I got a free upgrade since my model was unavailable.

Long wait time, only one person serving while several people were in line.

Spent 17 days in the USA, and this car rental company's vehicles (all Dodge 7-seat MPVs) had the worst conditions, mainly in terms of appearance and performance. I pointed out the exterior issues to the security at the exit when picking up the car, but later found that the headlights, wipers, and air conditioning all had problems. Driving in heavy rain was tough, as the wipers were noisy, the front defroster was ineffective, and there was no automatic air conditioning, so I had to adjust it manually. The fog lights didn't turn on automatically or with the wipers (unlike previous cars). The low beam headlights were almost useless in heavy rain and rural areas, making it nearly impossible to see the road, forcing me to use high beams constantly. I was worried about getting stopped by the police, especially since New Jersey does not allow unlicensed driving.

The wait was HORRIBLE. We were lined up outside. We waited about 2 hours. I will NEVER recommend this location! That said, the staff was pleasant and the car was great.

You have a spelling mistake in your questions here in this text box -- "betther." It was confusing that my reservation said the address but not that it was through Budget. I was super nervous that it wouldn't work.