The efficiency was very low. Despite no queue, we were made to wait for an hour. There was no service at all, and the staff were unfriendly. After returning the car, we were charged two small fees, each less than 60 dirhams. The experience was very poor. We picked up the car half full and were asked to return it with a full tank, and it had been cleaned beforehand. We were inexplicably charged two small fees. Don't be lured by the cheaper prices; the subsequent strange charges add up to more than other international car rental companies.