Very convenient, picking up and returning the car is right at the terminal entrance. The car model is great. I participated in the Ironman competition, and my bicycle could be easily placed in the trunk while my family could sit comfortably in the back. When picking up the car, I found a nail in the front tire. The staff responsibly took it to get the tire fixed before handing it over.
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
“I am very satisfied & happy with the services rendered. We were well taken care of and guided throug”
About EPTA:10.0/10
Like: The staff handling the booking right from the start till the end was excellent! Dislike: None!
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Customer Service
Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)
Elliot Strachey
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View more >Jamal Hj Anuar
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View more >Dislike: None!