Christchurch, Lake Tekapo, Queenstown, Dunedin

Very good, had to wait to pick up the car but they gave us coffee vouchers to relax at the nearby cafe. The car was ready right after we finished our coffee.

Hertz is a big company with excellent service. Pickup and return are almost instant.

As expected from a large company, both picking up and returning the car were very convenient. The car was also very new.

They insisted that I buy full insurance when picking up the car. I refused and they immediately changed their attitude, which was unpleasant. Later, locals informed me that due to the complex road conditions, even minor damage like a stone hitting the windshield would require compensation. Therefore, I will opt for full insurance next time.

The store is normal and changing cars is very convenient.