I specifically booked a Hertz Highlander, but only a Sorento was available at pickup. The price for a Sorento is half at other shops. The car had a bad odor throughout! Pickup was at 7 PM and drop-off at 8 PM. I confirmed that a one-hour delay was permissible, but was charged for at least half a day.
Although the staff provided service in Chinese, they spoke very little. The actual card charge was more than the amount shown on the car rental website without any explanation. It wasn't until I consulted the rental company after returning to Beijing that I slightly understood why. Overall, it caused unease.
Amazingly quick pick up and drop off experience. Friendly and helpful staff. Nice car.
About QEEQ:10.0/10
So easy. Couldn’t believe how cheap the rental was. Very quick, seamless process to book and confirm.
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