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From other countries or regions
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Live chat Email us Service Code: 7176415263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7176415263
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Reviewed: Sat, Nov 17, 2018
About Buchbinder: 2.0 /10
The attitude of this company is extremely bad. They do not accept magnetic stripe credit cards and do not inform upfront. I purchased full insurance, but they still charged me 1200 euros as a deposit. They also charge 45 euros for cross-border service, very greedy. I tried to negotiate with the rental platform for a refund, and it's been 7 days without any response. Later, I went to HERZ and was very satisfied. A 9-seater Mercedes for less than 400 euros for 3 days with full insurance, with a prepaid fuel charge of a bit more than 200 euros. When returning the car, the inspection staff falsely claimed that 45 euros of fuel was missing, even though the tank was full. I went to the HERZ counter, showed my refueling receipt which confirmed a full tank, and they said I had done the right thing and would verify it at the counter.

Relevant Reviews on Buchbinder MüNCHEN AIRPORT

Roy Daniell

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Reviewed: Thu, Jan 3, 2019
About Buchbinder: 2.0 /10
Overcharged

Malcolm Rutherford

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Reviewed: Mon, Mar 4, 2019
“Austria Italy”
About Buchbinder: 2.0 /10
My friend was driving and accidentally scratched a small part of the car's front right corner. There was no deformation, but the rental company still charged us 870 euros. Even with high labor costs in Europe, 870 euros is exorbitant. The charge should be reasonable; it feels like they took the opportunity to overcharge us.

Jerry Lucas

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Reviewed: Fri, Nov 16, 2018
About Buchbinder: 2.0 /10
Terrible experience. We purchased the full supplementary insurance, but the staff claimed it wasn't valid in Germany and persuaded us to buy an additional 350 euro insurance. Their German-accented English was hard to understand.

Adelaide Rayleign

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Reviewed: Thu, Oct 18, 2018
About Buchbinder: 2.0 /10
The front desk staff of this company was extremely rude, and the process for renting a car was very disorganized. What is even more outrageous is that they charge an exorbitant car cleaning fee: 60 euros (including tax) for a Golf. Additionally, if you do not refuel the car fully, they charge three times the market rate for the fuel. I highly recommend not renting from this company. Opt for well-known brands like Europcar, Sixt, or Hertz instead.
About QEEQ: 10.0 /10

Janice Christy

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Reviewed: Tue, Oct 16, 2018
About Buchbinder: 2.0 /10
They forced me to pay an extra 300 Euros for insurance, claiming it was mandatory to guarantee with a personal VISA chip card. I contacted the after-sales service of the rental platform immediately, but to no avail, so I had to pay.

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