Dissatisfied with the car model

The process was smooth, but the staff initially recommended some better cars without mentioning the additional cost. The sales approach could be improved.

Average service.

This rental location is clearly more popular than a few other brands, so there was a long wait to pick up the car. The staff were very friendly and explained every step and precaution clearly.

The car rental location at Munich Airport was easy to find, and the staff were professional. There was no upselling, and I even got a free upgrade on the car model, which left a good impression. The drop-off location near Munich Central Station was less impressive, mainly because there was no staff present during business hours. The office was locked, so I had to use the self-service option, which delayed me for nearly an hour while communicating with QEEQ customer service to find a parking spot.