Satisfied

Pretty good

Called the rental company 20 minutes before pickup but had to wait nearly 50 minutes for the shuttle. Despite numerous attempts to call the rental office and the rental service hotline, no progress was made.

The wait for the shuttle at the airport took a bit too long. However, everything else was quite smooth and efficient, both for picking up and dropping off the car. The car was very new and even had a rearview camera. It was a perfect car rental experience, and I'll choose it again when I go to New Zealand.

When there was a charge for vehicle damage in Christchurch, the staff at the store actively helped to check the information and asked for materials. They were very patient.