Renting a car was very convenient. The staff was particularly friendly. Due to a system error, my flight information was lost, causing a delay of an hour as I waited at the domestic terminal while they waited at the international terminal in Izmir airport. However, they eventually came to find us, and they were very patient.

Service attitude was good, but the car was given with an empty tank. They promised to refund the extra fuel I added in cash, but when I returned the car, they didn't mention it. I was in a rush to catch my flight and forgot to bring it up. There was no return point at the airport. I parked in the lot and agreed to pay the parking fee. They charged me 40 liras, but someone at the airport later said it should be 12 liras.

This is a very small rental company. You need to schedule the pickup time in advance, but no one actually arrives. You have to call them on the spot and then wait for about an hour. The car condition was poor, and the service was even worse. They almost forcibly required us to use ETC, claiming it was necessary and that highways do not accept cash, charging us 20 Euros. It turned out that it was not needed at all; getting it at the local post office costs only 5 liras. When returning the car an hour early, we were asked to pay a 3 Euro early return fee, which was unheard of. The staff barely spoke English, making communication difficult.

Too few instructions, and you need to call ahead since there's no one at the airport to guide you. Not everyone has a local contact number, and how do you contact someone right after landing?

They gave very good service. Thank you for everything