Morocco, Grand Tour

Couldn't find the store when returning the car, and no one answered the phone for assistance!

The service provided by Hertz was terrible; the staff we encountered were all scammers. They used various excuses to prevent us from using our original reservation and forced us to pay higher fees. They gave us a faulty car, which explains why many Chinese travelers often report tire issues while driving in Morocco. This is clearly intentional on the part of the staff, so no matter how careful you are, you will fall into their prearranged traps.

The car was dirty, the paperwork took an hour and a half, and I was charged over 2400 dirhams for a 7-hour delay.

The process is quite clear.

At Terminal 2, the far right side is where all the car rental companies are located. The processing efficiency is decent. They will try to sell you insurance, but I explained that I had already purchased it domestically. Despite this, they insisted that domestic insurance wouldn't be valid. I eventually called QEEQ customer service, confirmed there was no issue, and decided not to purchase additional insurance.