Everything went very smoothly and quickly, and the service was great. We had some issues withdrawing money from the ATM and needed a Thai translator. The Yesaway staff called the bank for us, which was very helpful.
The service was excellent. They clearly explained all the issues with the car, and the pickup document was very well marked. All questions were answered patiently, no waiting, quick pickup.
Honestly, it doesn't feel as convenient as the previous off-airport location. The current store is too small. Returning the car is also less convenient. It used to be easy to find the store, but now with returns at the airport, not being familiar with the area, I circled around several times before finding the drop-off point.
The car is what we expected. Pick-up and drop off are smooth and fast.
Checking the vehicle together with the staff. They will tell you where are the previous dent or scratch mark and you took photos first.
They spoke Chinese very well.
About QEEQ:10.0/10
Easy to compare and book the car that we want.
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