I was pleasantly surprised with the cost

Where do I start. It took way to long at the counter. Because a family of 12 could not get a cat. So the line was very long. Finally we checked in. Went downstaires....no cars. We had to wait almost 60 minutes. But because it was first car to come we got a way bigger car. So overal we were happy.

The customer service is very good, but they close a bit early. They close at 8 PM on Sunday.

During this trip to the three Hawaiian islands (Kauai, Big Island, and Maui), I rented cars from Dollar. The rental locations are very close to the airports, and there are plenty of shuttle buses, making it very convenient.

I always receive excellent service from the staff (Dollar rental). I wish I could reserve the same car every time, I like having things familiar.

I like the prices and the easy of using this app.

Like: The car and the service
Dislike: that the insurance for the hybrid that I had pre-ordered was so high that I could not afford it. But I guess thats not your fault.