Banff

First time renting a car, the service attitude was very good, the rental process was smooth, the paperwork was simple, and the value for money was great. Very satisfied with this car rental experience.

The wait was too long, and there were errors

Very convenient. The company is right outside the Calgary airport. The car was ready, we just picked it up and drove off. Returning the car was even more convenient, no formalities, just handed in the keys and left.

Picking up the car at Calgary Airport was very convenient, with signs guiding you all the way. The pickup location is very close to the airport exit. The Alamo staff were very nice, explained some details, and offered a few insurance options. You can buy them on the spot if needed; they aren't expensive, and there’s no problem if you don't buy them. Then we went to pick up the car. There were several car options to choose from, which was amazing.

Alamo is on par with Enterprise, Hertz, and other companies with excellent service! The car was in good condition (new car), and the pick-up and return process was convenient.