Service with a smile. Thanks

I’m local and showed my own insurance information but the clerk charged me for insurance. I brought my own Sunpass transponder but the clerk charged me $5 daily for “activation fees”. The shuttle took almost 40 minutes to pick us up from the airport. The rental car office facility is literally a shak at a repair shop.

We waited at the airport for over an hour for the free shuttle, it never showed. Another car rental company was nice enough to give us a ride to the office. Once there, we discovered that there were very few rentals available and the customer service staff was not helpful. They demanded that we carry $300k in liability insurance and provide documentation of such. We did not have it so we were told we had to purchase their insurance, which raised the cost significantly. We decided not to rent with them because of their unethical business practices.

Rip Off - I have never had to buy additional insurance in my over 20 years of renting cars in Florida. It is not clear that the Liability coverage has to be 300K per person as I had 300K per occurrence. I will not rent from you again.

These guys are scam. They force to sell insurance even though you don't need and own it. They require over $300000 in every category. ex) you need over $300000 in property dmg and uninsured even through that amount were not revealed in terms.

Right cars Need to care about their costumers, I paid for a better car and gave me the cheap car model they had, I would never recommend this company to anyone.