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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8782478357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8782478357
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From Barcelona to Rome

Reviewed: Thu, May 17, 2018
About Hertz: 2.0 /10
Quite disappointing. First, they didn't inform us that we couldn't drive a Mercedes, even though the system clearly showed it was available. Second, the gas station was quite far, and since the gas tank was one bar short, they charged us for a full tank. It seems like they are desperate to make money.

Relevant Reviews on Hertz BARAJAS AIRPORT

David Noah

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Reviewed: Fri, Jul 12, 2024
About Hertz: 2.0 /10
I purchased full insurance and informed them I didn't need additional coverage, but they still added tire and glass insurance. I arrived early but couldn't pick up the car early. I was sick and had to wait for a long time. Eventually, I got frustrated and quickly finished the process to take the car.

Byron Bertie

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Reviewed: Sun, Jun 30, 2024
About Hertz: 10.0 /10
We needed a small car for a short trip, but when we arrived 30 minutes early at the car rental company, they told us there were no cars available. They offered an upgrade for an additional 20 euros per day or we could wait for more than half an hour. Since an automatic car is more convenient, we accepted the upgrade. Hertz has always provided good cars, and this time it was a car with just over 10,000 kilometers on it. It worked great over the past few days. Returning the car was also easy, no issues with insurance. We returned the car a day early due to a change in plans and asked if we could get some discount for that, they agreed initially but didn't give any discount in the end.
About QEEQ: 10.0 /10

Joanna Shakespeare

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Reviewed: Thu, Jul 18, 2019
About Hertz: 10.0 /10
Very good

Helen Emerson

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Reviewed: Sat, Feb 4, 2023
About Hertz: 2.0 /10
This was the worst car rental experience I've ever had. The staff tried to upsell and change the car model, which incurred additional costs. However, since the price increase was not significant, I let it go. I explicitly requested not to use a credit card for payment and asked to use a Euro bank card instead. While I was getting the money, the staff locked the door and ended their shift, ultimately charging my credit card. Communication was completely ineffective, and I was repeatedly hassled. It was extremely unpleasant.

鈴木 るみ

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Mini | Fiat 500 or similar
Reviewed: Sat, Jan 11, 2020
“まったく問題無しだと思います。楽しい旅ができました”
About Hertz: 9.7 /10
スタッフがとても親切でした わかりやすい説明をしてくれました!車の状態も最高でした!ハーツレンタカーはお勧めです!
About QEEQ: 10.0 /10
予約しやすく、安全です。保険の説明がもう少し詳しくしてあるとうれしかったです。

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