There was a shuttle service from the airport, the staff was friendly, the waiting time was reasonable, and the efficiency was high.

We got a mid-to-large SUV, it was a Dodge. The pickup went smoothly. During the drive, there was a minor accident, but since we had full insurance, the rental company told us it was no problem when we returned the car. Just filled out an accident report and it was fine. Very satisfied!

They added insurance forcefully and charged my card without showing me the bill.

I placed an order in March and arrived at Maui on 9/28. Upon entering Dollar and submitting the order, they started adding mandatory insurance. I already mentioned that I would pay according to the order, but they said the insurance in the order only covered a part. Finally, I asked if I couldn't rent the car if I didn't buy the additional insurance, and she said yes. At that moment, I didn't have time to contact the car rental website due to long flights and anxious family members. So, I had to buy whatever insurance they told me to. The return process was relatively smooth. I pre-paid for a full tank of gas, so I could return the car with any level of fuel.

Very good