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Live chat Email us Service Code: 5431205357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5431205357
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Great Ocean Road, Melbourne

Reviewed: Wed, Feb 20, 2019
About Hertz: 8.0 /10
I bought roadside assistance insurance, so the staff didn't push any other services.

Relevant Reviews on Hertz MELBOURNE APT

Owen Thorndike

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Reviewed: Sun, May 19, 2019
About Hertz: 2.0 /10
A few days after returning the car, an extra charge was made that almost equaled the rental fee. I emailed them but haven't received a reply yet.

Belinda O'Neil

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Reviewed: Wed, Dec 11, 2019
About Hertz: 10.0 /10
Almost all the rental and return staff are Indian, it felt like I was in India. However, the service was thorough, fast, and polite, as expected from Hertz.
About QEEQ: 10.0 /10

Vito Clare

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Reviewed: Sun, Feb 17, 2019
“Great Ocean Road Twelve Apostles”
About Hertz: 8.0 /10
The service was very enthusiastic.
About QEEQ: 8.0 /10

Mark Kathleen

View more >
Reviewed: Sat, Dec 9, 2017
About Hertz: 6.0 /10
The car I initially wanted was unavailable, so the replacement was smaller. I had to pay more for a bigger one. There were few staff members and lots of issues, so it took me nearly half an hour to complete everything.

Madeline Surrey

View more >
Reviewed: Mon, Nov 9, 2015
About Hertz: 8.0 /10
The service was quite enthusiastic. The entire process took about half an hour, and I waited in line behind three people. When inspecting the car, I found a small dent under the trunk. I informed the Hertz staff, and they indicated that such a small scratch, about the size of a finger, was not an issue. Later, I saw in the rental documentation from Hertz that it specifies the size of damage that requires a claim.
About QEEQ: 8.0 /10

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