Cancun - Chetumal (left the car at the hotel to visit Belize City for 2 days, then returned to pick

The car rental service was decent, but I have major issues with QEEQ. I had a bad experience on my first time using QEEQ to book a car. I had paid all the fees to QEEQ, but at pickup, the system couldn't find the one-way fee. After a lengthy discussion, QEEQ asked me to pay upfront, saying they would refund me after I return the car. It's been over a week now, and there's been no progress! Why should I have to pay this money? Shouldn't QEEQ cover it? It's not just me, my friend also booked a car, and when they went to pick it up, there were no cars available. We had to rent from another company, and QEEQ didn't refund the fees.

The service of the Mex company was extremely poor. Initially, we booked a Nissan, but when we arrived, it wasn't available. They offered us a manual Volkswagen Gol instead. I insisted that they provide what we had originally booked. The staff member suggested giving him 20 dollars under the table, and he'd get us a better car, but I refused. After almost an hour and with my persistence and the protection of my US driver's license, we finally got the car we had booked. I want to remind everyone to stand up for your rights when traveling abroad. I thought, why should I fear anything with my US driver's license and Chinese passport? And if necessary, I could contact the embassy. These small third-world countries shouldn't be so arrogant; I've seen these tricks before in China. Always fight for your rights.

The queue time was quite long, the efficiency was indeed low. However, the service attitude was friendly and enthusiastic.

There is a new section of Hell that recently opened up for the staff of MEX.

Al llegar nos realizaron un cobro adicional el cual no se indico al momento de la reserva