Do not buy the so-called insurance from Zuzuche, they won't cover any claims! I submitted a police report but got no response. The app either crashes or freezes. If the business continues this way, they might as well become a scam platform! It would make money faster!
After returning to my country, I was charged five times. Contacting Zuzuche (the rental service platform) resulted in over a week without any reasonable feedback. I had to reach out to Europcar myself, where I was informed that three were for traffic violations and two were for toll fees, totaling 2000 RMB. However, upon checking Dubai Police and Dubai RTA systems, I couldn't find any records of traffic violation fines! Zuzuche also failed to provide any proof of the authenticity of these fines. Therefore, I am extremely dissatisfied with both Zuzuche and Europcar.
Like: The car was in a great condition and friendly staff Dislike: The pick time was rather long.
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View more >Dislike: The pick time was rather long.