They use the time difference to mislead and repeatedly push for car insurance purchases for profit. Multiple attempts to resolve the issue via phone and in-store visits resulted in constant evasions. Email customer service also did not respond. Very bad attitude.
Airport pickup is busy - about as long as a shuttle to a remote location and a pickup would take.
Car itself was good - but they didn't clean it between rentals. They left the paperwork for the old renter and there was about 3 hours between them dropping off and me picking up, which is why I suspect this happened. Other than that it was a great little Hyundai i30.
Staff was very friendly for pickup. Overall, very smooth and will rent again.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Great car rental! I recommend this company! Great staff that’s efficient plus the important great at
Dislike: I think the scratches on the car should be fixed before handing over to new rentee.
Relevant Reviews on Firefly MELBOURNE AIRPORT
Meroy Longman
-
-
-
-
View more >C.LI
-
-
-
-
View more >J.Shah
-
-
-
-
View more >C.Chomprasop
-
-
-
-
View more >N.Talai Leausa
-
-
-
-
View more >