The didn’t provide the car I booked (received seat aroma) The storage space of the car given was smaller then the car selected during booking. They weren’t able to provide the booked model and/or change the cargo had to work with what we got. Also due to limited staff check out process took very long

There were fewer people in the morning, no lines.

The queue was very long and the efficiency was extremely low. There were only 5 people ahead of me, but it took an hour. Super slow!