The didn’t provide the car I booked (received seat aroma) The storage space of the car given was smaller then the car selected during booking. They weren’t able to provide the booked model and/or change the cargo had to work with what we got. Also due to limited staff check out process took very long
The car rental company was very friendly. I booked a compact car, but because I had four suitcases, they upgraded me to a Volkswagen Touareg at no extra charge. The car had only 10 kilometers on the odometer, almost brand new. The driving experience was excellent.
The service is enthusiastic, the store address is clear and easy to find! The procedures for picking up and returning the car are simple and fast!
About QEEQ:10.0/10
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Customer Service
A bumpy start which went well
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