Pretty good!

I was lucky when picking up the car as there was no line, but the staff had a very cold attitude. She handed me a form to sign without any explanation. I had to ask her everything and even the location of the pickup area was only clarified after I insisted on asking.

The rental company is Eurocar, and the staff are quite nice. However, they didn't anticipate that registering for a charging app would be difficult for foreigners. They didn't inform us in advance and didn't provide multiple app options. The two official apps they recommended could not be registered.

The service was relatively fast. After picking up the car, I found that it couldn't accommodate 5 people plus 5 suitcases, so I temporarily switched to a larger vehicle. The service was good.

Bad temper, bad service, horrible encounter, overcharge, irrational. Did not provide the booked car, also charged for a free item! Scolded by the staff with no respect shown. Seems like because I am Chinese, they look down on me! Racism! Horrible!