Cinque Terre, Castle in the Sky, Rome

They aggressively upsell insurance and additional products.

Returned the car two months ago and suddenly got charged 50 euros. What nonsense. Everything was clear during the return with both parties confirming and signing. What kind of service is this?

1. Inaccurate pricing: They said additional insurance is €25, but it's actually €35. 2. Disorganized vehicle arrangement: I carefully selected a small car, a Yaris, with 5 seats and enough trunk space for luggage before ordering. When I arrived at the store, they first gave me a manual two-door A3, and then switched to a 4-seater Smart, which couldn't fit my luggage. Terrible.

The counter staff engaged in fraudulent sales. They tricked me into upgrading a 1500 car to 5000.

Long lines and slow service. Couldn't get a car at the price booked on QEEQ. They push for additional purchases, otherwise, no car! Clearly, there is an issue with the partnership between QEEQ and BUDGET, causing problems for consumers.