The staff at the store were very friendly and eager to explain everything. The process was very efficient, and we got the car in less than 15 minutes. The parking lot staff were also very dedicated in teaching us how to set up the navigation system.
When returning the car at the UDX Center in Tokyo, there was a young man with glasses who, despite the language barrier, was very enthusiastic and helped coordinate everything for us.
Due to the typhoon, the Narita Airport office provided a shuttle bus that took us back to the departure level.
The counter staff was very helpful and even though they had limited english proficiency, there were printed instructions with pictures for us to go through. I appreciate that they provide some useful traffic rules which came in very handy for us first time drivers in Tokyo.
About QEEQ:10.0/10
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