Very satisfied, the staff was a very lovely Thai sister, and her way of speaking was quite funny~

They didn't have the car that I was 'guaranteed' to get available.

Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.

Caters for Chinese customers. Car provided was a bit old with more than 70k on the clock. Normally this would have been OK but unfortunately it seems the car did not receive enough tender, love and care. So I felt it could fail at anytime which is not what you want with a hire car.

The car condition are good, easy to fond the booth and staffs are very friendly.. easy to get contact with the staff via wechat.. very helpful..