Melbourne - Great Ocean Road - Twelve Apostles - Port Fairy - Melbourne - Phillip Island - Avalon Ai

Toby Ellen

Australia

Reviewed: Thu, Feb 22, 2018

About Hertz: 2.0 /10

When picking up the car, I was told that there were no Corolla hatchbacks available, and I was given a Kia Cerato instead. However, when I went to the parking lot with the key, I saw several Corolla hatchbacks that I had booked on the ZUZUCHE website. When I asked the Hertz staff to switch, I was told those Corollas were all reserved. Are customers booking through the ZUZUCHE website treated differently than those booking directly with Hertz? I don't want to rent a car this way again!

Hertz

Melbourne Airport(MEL)

Melbourne

Australia

1 days rental

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Stephanie Smedley

Australia

1 days rental

Hertz

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Sep 27, 2019

“Melbourne - Great Ocean Road - Melbourne”

About Hertz: 10.0 /10

Pretty good

About QEEQ: 10.0 /10

Bruce Hood

Australia

1 days rental

Hertz

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Oct 7, 2019

About Hertz: 10.0 /10

Fast and convenient processing

About QEEQ: 10.0 /10

Archibald Samuel

Australia

1 days rental

Hertz

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Thu, Oct 19, 2017

“The Great Ocean Road is beautiful, driving yourself is very convenient, recommended”

About Hertz: 8.0 /10

The car is in great condition and very clean, satisfied

About QEEQ: 10.0 /10

Xanthe Service

Australia

1 days rental

Hertz

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sun, Feb 28, 2016

About Hertz: 4.0 /10

I personally felt the staff was not very friendly. I was asked a question by an employee and didn't understand, and it was pretty obvious they were a bit unfriendly about it. The car had a lot of scratches both in the front and the back, so I took many pictures since I was worried there might be issues when returning the car. But fortunately, the return process went smoothly.