Highly recommended, very enthusiastic service, no hidden charges, quick vehicle return inspection.

It's okay, the pickup was a compact JEEP SUV, called Compass domestically, not the Grand Cherokee.

We rented and returned the car in Los Angeles; the service from Alamo was excellent—simple and fast. The transportation from the airport to the rental spot was very convenient. The staff were diligent, and I will use them again next time.

I booked a Jeep Grand Cherokee, but the parking lot didn’t have any and the other comparable models weren’t appealing. Even though I can accept other models of the same level, the selected one was the most attractive at the time of booking. Most SUVs don't have a luggage cover, so if you leave luggage in the car in outdoor parking for extended periods, the risk is higher in certain areas. The car rental companies I previously booked all provided a luggage cover.

Very good. The front desk was very efficient, and there were no additional insurance sales. The car was nice as well, with a variety of vehicles to choose from. Highly recommended.