Average

Their attitude was pretty good; they were polite and didn't push insurance sales. However, their service was lacking. I rented a Mitsubishi Pajero SUV, but they gave me a Ford pickup. Firstly, this car is available in our country and is half the price of a Pajero. The vehicle was very rough, just a work tool, with no floor mats in the trunk, only bare metal. You can imagine it like a dump truck. Our luggage suffered a lot of wear and tear, with the back of the suitcase getting badly damaged. The trunk was too large, and the back seats were too small, making it uncomfortable for passengers. The luggage slid around in the trunk and was out of reach unless you climbed inside. The diesel engine was also very noisy, making a loud rumbling noise while driving.

Charged me extra fees. There are hidden terms in the contract on Zuzuche. The return time was clearly stated on the contract, and I returned the car early, but they still said I was late. Fortunately, I kept photo evidence and am now going through the after-sales appeal process. I'm skeptical that Zuzuche will resolve this, and it seems my money is gone for no reason.

Great service!

Counter staff was very helpful and friendly. Car was fun to drive. Loved the backup camera.

Otherwise good