When renting the car, not only did they say the initially ordered model was unavailable, but the rental company's staff also took advantage of language barriers to push for a model change, increasing the cost. Upon returning home, my credit card was charged more than 3800 RMB when the rental should have only cost 201 Euros. The rental contract and card transaction receipts were taken when the car was returned, leaving me with no evidence.
After the order ended, the entire 300 EUR deposit was taken, plus an additional 152 EUR. The language barrier made it difficult to understand why so much was deducted.
When picking up the car, we arrived around 11 PM. The counter staff seemed tired and the attitude was just average. The car was very new but slightly underpowered. The staff at the return were particularly friendly and highly efficient.
Fuel tank was not full upon pick up and staff did not let me know I just needed to return as it was, they told me to fill it up to max, which apparently when I returned was not supposed to.
About QEEQ:8.0/10
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