After the order ended, the entire 300 EUR deposit was taken, plus an additional 152 EUR. The language barrier made it difficult to understand why so much was deducted.
Despite all precautions, I was still charged over 1000 euros for insurance without my knowledge. Firstly, they added an additional driver fee of over 300 euros, and upon returning the car, they had me sign and charged me directly, even using the deposit to cover the insurance costs. It was extremely disappointing to be charged an extra 1000 euros for insurance on top of the full coverage I had already purchased. They even switched the car to a French model.
The service was pretty good, and the process was quick because I had rented before. The car was new, within 3 months and 7000 kilometers. However, once again, I was given a different car. I booked a DS3 but got a Polo.
Although finding the pickup location in France took a lot of effort, as the Google Maps location was somewhat inaccurate, and the pickup point was not by the street but on an uphill road, making it hard to find, the company's service was still acceptable.
Temps d'attente long avec 1 seule personne en guichet !
About QEEQ:8.0/10
bon service, bon prix
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