Very good!!!

Paid full price for a Highlander but received a RAV4. The agreed-upon price difference was not honored during the car exchange. QEEQ tried to communicate several times but to no avail.

As expected from a large company, both picking up and returning the car were very convenient. The car was also very new.

The pickup location is at the airport exit, which is very convenient. The process is simple, and the car is in good condition, having only driven about 40,000 kilometers. Returning the car is straightforward: just park it in the parking lot and hand the keys to the front desk. Providing customers with the roadside assistance number from the rental company would be even more convenient.

The store is right at Christchurch Airport, very conveniently located. However, I booked a Toyota Prado but was given a Highlander instead, claimed to be a similar model. It's a pity I couldn't go off-roading. On the plus side, it saved on fuel and money. Returning the car was very easy, just parked it and handed over the keys, no inspection was done.