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Live chat Email us Service Code: 8184982356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8184982356
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Just Having Fun Around Los Angeles, Had a Great Time

Reviewed: Tue, Feb 20, 2018
About Thrifty: 2.0 /10
1. No Chinese service; 2. The Black customer service agent naggingly recommended a $100+ one-time toll pass. This is a rip-off. Highways in the US are not tolled; when I took a bus from Los Angeles to San Francisco a few years back, I only paid $2.5. I rented a car to return to Los Angeles and didn't pay any tolls. This $105 card is non-refundable if not fully used, don't fall for it! 3. The airport shuttle bus service is terrible! It took me 4 minutes to return the car, and when I went out with the ticket to the airport shuttle, the first dedicated shuttle driver was rude and didn't let us board, asking us to wait for the next one. We waited almost an hour for a shuttle, which only allowed five people to board, and we had to squeeze on as our flight was about to take off. During the wait, we saw the neighboring rental company had 3-4 minute shuttle intervals, with over a dozen shuttles passing, while we had none.
About QEEQ: 10.0 /10

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Susan Gissing

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Reviewed: Tue, Jun 25, 2024
About Thrifty: 4.0 /10
Average

Dick Susan

View more >
Reviewed: Fri, Nov 23, 2018
About Thrifty: 2.0 /10
On November 6th, Beijing time, I went to the rental company's Cucamonga store at Los Angeles Airport to exchange cars. At the time, I couldn't exchange the car because I didn't bring my driver's license notarization. They had to close the order. The store manager clearly informed me that the remaining unused rental time would be refunded to the dealer, and asked me to wait. The rental company told me that the amount would be refunded within 7 business days after the end of the original order time, which is noon on the 17th (U.S. time). Just now, the rental company informed me that the unused amount would not be refunded. I hope you can listen to the call recording between the rental company and you on Beijing time, November 6th! They clearly informed me that the order could be closed and the money would be refunded!

Viola Augustine

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Reviewed: Mon, Apr 22, 2019
“Los Angeles-Las Vegas-San Francisco-Los Angeles”
About Thrifty: 6.0 /10
Constantly pushed insurance sales Did not proactively provide Chinese forms
About QEEQ: 8.0 /10

Josephine Chaucer

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Reviewed: Sat, Sep 14, 2019
About Thrifty: 2.0 /10
Before changing the car, I placed a new order to extend the rental for 10 days. At the time of return, I wanted to keep the original car, but the staff didn't give me a receipt, which led to them thinking I didn't return the car and charged me daily late fees. Despite multiple communications, they ignored me!

N.Pettersen

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Pickup Truck | Dodge Ram 1500 or similar
Reviewed: Sat, Nov 25, 2023
“Never again thrifty”
About Thrifty: 6.0 /10
Waited in line 75 minutes, was not told they put road side assistanse on the car for extra 100 dollars
About QEEQ: 10.0 /10

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