Shouqizuche BARCELONA AIRPORT T2 Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Mag Helin(a)

Spain

Reviewed: Wed, Oct 4, 2017

About Shouqizuche: 2.0 /10

Spent two hours looking for the Shouqi Car Rental company, it doesn't exist. Chose a Chinese car rental company for convenience, but ended up being served by a foreign company. Everything costs money. The GPS that was supposed to be free cost 60 euros. My friend clearly bought insurance and they claimed he didn't. Rented an Alfa Romeo but got a Buick instead, and they insisted it was a similar model. Faced many issues while returning the car. They claimed something was missing from the glove compartment, which I never even opened. They charged my card 300 euros, and I have no idea when I'll get a refund. Very disappointing, never renting from here again.

Shouqizuche

Barcelona Airport(BCN)

Barcelona

Spain

1 days rental

Relevant Reviews on Shouqizuche BARCELONA AIRPORT T2

Nick Arthur

Spain

1 days rental

Shouqizuche

Barcelona Airport(BCN)

Barcelona

Spain

Reviewed: Sun, Oct 10, 2021

About Shouqizuche: 8.0 /10

Satisfied

About QEEQ: 10.0 /10

Frances Browning

Spain

1 days rental

Shouqizuche

Barcelona Airport(BCN)

Barcelona

Spain

Reviewed: Thu, Apr 19, 2018

About Shouqizuche: 2.0 /10

The staff were highly unprofessional and unclear about the contract details. They couldn't explain whether insurance was included. They aggressively pushed for an upgrade, and after I refused, they ignored my reasonable requests, causing a huge loss. They blamed the agency, saying the contract couldn't be modified because the order was placed through the agency. So the car could be upgraded but not the mileage limit?