Satisfactory

Long queue time. The original Ford wasn't available at pickup, so I paid an extra $4 for a Nissan. They also tried to upsell insurance. Due to language barriers, I ended up purchasing an additional $16 insurance policy, although I had already bought one. I never received the insurance document and couldn’t understand much of it.

There is a shuttle bus from the airport directly to the rental location, and the process is very quick. There are staff guiding you in the parking lot, making it very easy to find the car. Even during the early morning return, there were staff on duty who were very enthusiastic, making the return process smooth. Great service!

It was okay.

The service was very enthusiastic, but you definitely need to speak English.