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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1565206262
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1565206262
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Reviewed: Tue, Sep 19, 2017
About AVIS: 2.0 /10
This company is a scam. They sneakily added additional insurance clauses in the English contract. To successfully cheat me out of money, they split the clauses and mixed them with the items I already paid for on Zuzuche. It was a disgusting towing insurance. They knew I had already bought comprehensive insurance, which covers everything even if the car is completely wrecked, so I didn’t need towing at all. Yet, they still charged me for the towing insurance. For a one-week rental, they forcibly charged me nearly $80, about 500 RMB, while the rental fee including full insurance in the contract with Zuzuche was only about 3000 RMB. So corrupt! Disgusting! The counter staff never mentioned this during the whole process and only urged me to sign quickly. After charging me, they tell you, ‘You signed it!'. Furthermore, they forcibly charged me for the toll fees automatic payment device, which cost only $1, but this scam company charged $19 for its usage! On-site staff confirmed several times that there were no usage or service fees, and the contract did not state any charges, only directing you to check their website for terms. Who would check a website while reviewing a contract at the counter? This is really a scam!

Relevant Reviews on AVIS San Francisco International Airport

Wayne Raymond

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Reviewed: Wed, Oct 3, 2018
“West Coast”
About AVIS: 10.0 /10
Friendly and convenient
About QEEQ: 10.0 /10

Iris Gallup

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Reviewed: Tue, Mar 6, 2018
About AVIS: 2.0 /10
I waited in line for twenty minutes. At the counter, I wasn't informed about the extra insurance they added. Later, I noticed unexpected charges and realized they had added all the extra insurances without telling me. The staff at Avis never mentioned it to me.

Jerome Stephen

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Reviewed: Tue, Sep 5, 2017
“Driving Down California's Highway 1 to San Diego, then to Las Vegas”
About AVIS: 6.0 /10
Returning the car with Avis was pretty easy. Sometimes, if you rent from younger staff, they might suggest upgrades. For an extra $10 a day, I upgraded to a GMC YUKON, which was worth it. But occasionally, you get an older staff member who doesn't offer upgrades and lacks knowledge. They equated a Ford Expedition with a Chevrolet Tahoe, which is clearly smaller. While the Expedition handles better, if handling was my priority, I wouldn’t rent the largest car. The office staff were generally friendly, but the Mexican or Asian staff inspecting cars at the parking lot were quite arrogant. Definitely a bad experience. Why put on airs when you're just inspecting cars? I will never rent from Avis again. Most expensive, yet the service isn't that good!
About QEEQ: 10.0 /10

Murray Isaac

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Reviewed: Tue, Feb 21, 2017
“San Francisco - Highway 1 - Los Angeles - San Diego - Palm Beach - Las Vegas - Grand Canyon - Page -”
About AVIS: 4.0 /10
No Chinese service encountered. Pick-up time was one day earlier than scheduled (damn time difference), so an extra day's fee was added. The rental car had no power the next day and required a call for assistance.
About QEEQ: 10.0 /10

Isidore Augustine

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Reviewed: Fri, Mar 2, 2018
About AVIS: 10.0 /10
The rental process is convenient.

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