I rented an MPV, a 7-seater which should be a business vehicle with fixed seats. However, I got an SUV, a Peugeot 5008. Although it has 7 seats, the last two are foldable and very cramped. With those seats in use, there was no space for luggage, and I had to discard items to complete the trip. The Peugeot 5008 is a mid-large SUV, not an MPV. Negotiations with the car rental company were unsatisfactory. When I complained afterward, they replied it matched the rented model, but they were exploiting a loophole by offering a 7-seat SUV as an MPV. When renting an MPV, ensure it has fixed seats to avoid this issue, or you may end up with a smaller vehicle that can't fit your luggage.

The reception guy was very nice. During the car inspection, there was an issue that wasn't on the checklist. The guy picked up a skateboard, I thought he would skate over there first, but instead, he walked over with his long legs and then skated back after finishing.

As per the order, we called the office upon arriving at the airport and had to wait for 2 hours because they were picking up another customer as well.

They start too late! It was a Sunday, and the airport rental office still had no one by 11 AM. Even by 12 PM, there was no one. If I hadn't accidentally left my DSLR in the car and called, I wouldn't have gotten the guy to come out (he said he lived far away and had to drive for half an hour…).

Staff was very friendly. Was really happy with the car I got (Mini Cooper)