TROMSO CAR RENTAL REVIEWS

There was only one staff member at the office, which was shared by three car rental companies. It wasn't hard to find, and the waiting time was about 15 minutes. There was no excessive upselling; they only re-confirmed whether I was crossing borders and the driver's age. The process was simple, but I had some doubts because you had to swipe the deposit before seeing the contract. However, the deposit was refunded quickly (within 1-2 days after returning the car) and the final charges only included toll fees, young driver fees, and extra road assistance insurance. Both renting and returning the car were self-service. After getting the key, you inspect the car yourself before driving off. When returning, you can take photos of the car for your own records (this is optional), and either drop the keys in a box or hand them to a staff member.

Smooth car pickup with no extra sales pitches. There was a dispute over the return time, likely due to staff oversight, but it was resolved through communication with QEEQ.

The car was good, got an upgrade for a 4WD car that was important because of the very bad weather conditions during the rental.

easy to book and good prices.

The service was good, but make sure to inspect and photograph the car for records!!! When we returned the car, they said inspection wasn't necessary, but later claimed there were scratches. Luckily, we had full insurance, so it wasn't a big issue. The insurance payout was quick.

Very good

Great service, very smooth and convenient

Nordic people are so casual. Car pickup and return are convenient.

The staff who helped with pickup and drop-off was super tall, incredibly handsome, and had a great attitude!

Good

Satisfied

Great, very satisfied, very convenient.

Satisfied, but early pickup is not allowed.

The vehicle exceeded our expectations

Very satisfied, the process is convenient

It was okay. The store might be too busy, so I couldn't get the model I booked. The car also broke down midway, so I had to change the vehicle. Fortunately, the service was good and didn't cause much delay in my trip.

Perfect. Only after the drop off you find it difficult for o carry your luggage and o the departure area. Cars should have facility to connect the airdrop navigation system at these times.

Friendly staff, no queues

Very satisfied!

The service attitude was great and they were very efficient.

Efficient and swift platform service.