It's acceptable.

As expected from a top international company, everything was well-organized and the service was excellent!

Excellent, easy car pickup, simple procedures.

I'm already a member. Convenient and efficient.

Very convenient, and the customer service was excellent. We picked up the car at Auckland Airport, and the Hertz service counter was immediately to the right as we exited the airport, very close. Our itinerary included a ferry from the North Island to the South Island. After pre-booking and self-service car exchange, we picked up a car directly from the Hertz counter on the South Island. It was very convenient.