The staff were very rude. They charged me £5 per day for an upgrade because I arrived 15 minutes late. We had a lot of luggage and had no choice but to accept it. The staff even told us that it was obvious we needed a car at the time. I was speechless. The baby seat fee was a complete rip-off. I booked a booster seat for £10/day, but they said my 3-year-old couldn't use that and charged me £13/day for a baby seat. I trusted his professional advice. However, the company only had two very dirty baby seats, which were ultimately unusable. As a result, I opted for the originally booked booster seat. Upon final billing, the company refused to acknowledge the price difference. They charged me £117 for 8 days, overcharging me by £37. They also refused to provide a refund. When returning the car, the staff quickly and professionally found paint damage within 3 minutes – one spot on the door about the size of a pen tip and another small, not-so-obvious spot on the front. I must admit, his professionalism here was impressive. The car wasn't cleaned when we picked it up, and in the constantly rainy UK weather, it was hard to tell if the specks were raindrops or paint chips. I accidentally scratched the tire rim while driving, but the damage wasn’t severe. They ended up charging me £544.80 for the damage. I'll upload photos later for everyone to see. Honestly, the car renting experience was very bad. I will not book here again; it’s a rip-off. Remember the license plate of the car I used, so you won't get scammed again.

Taking too long to release the credit back to credit card. Bank says it’s up to the company and green motion keep saying it’s up to your bank . Greenmotion says it takes up to 7 days to release the credit back. I don’t understand the delay

Bit expensive once you add unlimited miles. Dodgy petrol metre so ended up spending extra 10 quid cause it wasnt full at pick up.

All good

Nice cars

Best App

Once again I was more than happy with green motion. Service, friendly helpful staff, virtually new car etc. were excellent. Will continue to use them.

Once again easyrentcars.com got me a bargain for car hire. I will definitely use them again.